Privacy Policy

Effective Date: 17 August 2025

GENBOOK.AI (“we,” “our,” “us”) provides software-as-a-service (SaaS) tools for scheduling and AI-powered workflows. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website and services at genbookai.tech (the “Service”).

1. Information We Collect

Account Information: Name, email address, organization details.
Usage Data: App interactions, device details, approximate location (derived from IP address).
Content You Provide: Appointments, notes, contacts, and configurations you add to the Service.
Billing Information: Payment and subscription details processed securely by our payment partners.
Cookies & Tracking Technologies: Session management, authentication, and analytics.

2. How We Use Information

Deliver, maintain, and improve the Service.
Authenticate accounts and enhance security.
Process payments, subscriptions, and send transactional communications.
Analyze usage trends to improve features and performance.
Comply with legal requirements and enforce our Terms of Service.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in these circumstances:

With trusted service providers (e.g., hosting, analytics, email, payment processors) under strict data protection agreements.
When required by law, regulation, or legal process.

4. Cookies & Tracking

Essential Cookies: Used for login, authentication, and core functionality.
Analytics Cookies: Help us understand usage and improve the Service.

You may control or disable cookies in your browser settings. Note: Disabling essential cookies may affect functionality.

5. Data Security

We use administrative, technical, and organizational measures to safeguard your information. While no method of internet transmission is 100% secure, we continuously improve our practices to protect your data.

6. Data Retention

We retain your information only as long as necessary to:

Provide the Service,
Fulfill the purposes outlined in this policy,
Meet legal or regulatory requirements.

7. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your data.
Restrict or object to certain processing.
Request data portability.

To exercise these rights, please contact us at helpgenbook@gmail.com.

8. Children’s Privacy

Our Service is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us to remove it.

9. International Data Transfers

We may transfer and process your data outside of your home country. In such cases, we apply safeguards consistent with applicable data protection laws.

10. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be effective once posted, with the “Effective Date” updated accordingly.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📩 helpgenbook@gmail.com

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