GENBOOK.AI ("we", "our", "us") provides software-as-a-service (SaaS) tools for scheduling and AI-assisted workflows. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services at genbookai.tech (the "Service").
1. Information We Collect
- Account Information: name, email, organization details.
- Usage Data: app interactions, device info, approximate location (inferred from IP).
- Content You Provide: appointments, notes, contacts, configuration.
- Billing Data: payment and subscription details processed by our payment partners.
- Cookies and Similar Technologies for session management and analytics.
2. How We Use Information
- Provide, maintain, and improve the Service.
- Authenticate users and enforce security.
- Process subscriptions and send transactional communications.
- Analyze usage for product improvements.
- Comply with legal obligations and enforce our Terms.
3. Sharing of Information
We do not sell your personal information. We may share data with service providers (e.g., hosting, analytics, email, payments) strictly to operate the Service under appropriate data protection agreements, and as required by law.
4. Cookies
We use necessary cookies for authentication and security, and optional analytics cookies to understand usage. You can control cookies via your browser settings. Disabling essential cookies may impact functionality.
5. Data Security
We employ administrative, technical, and organizational measures to protect your data. No method of transmission over the Internet is 100% secure; we continuously improve our safeguards.
6. Data Retention
We retain personal data for as long as needed to provide the Service and fulfill the purposes described herein, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. To exercise rights, contact us at support@genbook.ai.
8. Children’s Privacy
Our Service is not directed to individuals under 13. We do not knowingly collect data from children. If you believe a child provided us personal data, contact us to remove it.
9. International Transfers
We may transfer data to and process it in jurisdictions other than your own. We implement appropriate safeguards consistent with applicable laws.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective" date and becomes effective when posted.
11. Contact
Questions? Contact: support@genbook.ai